Rapidus Adds Customer-Service Satisfaction (CSAT) Tools to Last-Mile Delivery App

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Helping Businesses Secure and Maintain Impeccable Reputations with Valuable CSAT Data Collection Rapidus (http://www.rapidus.com/) announced a newly integrated CSAT function that allows end-customers to offer a wide variety of feedback responses and comments based on the overall delivery experience. Rapidus can then leverage these CSAT reports to help guide the evolution of its services in tandem with customer needs while also providing valuable feedback to each business client who uses the Rapidus service. Rapidus is a leader of innovative B2B delivery solutions, matching business customers with excess cargo capacity and providing fast, trackable, convenient, and guaranteed 24/7 deliveries across California, Colorado, Washington, Texas, and Illinois. “After stepping into the e-commerce space just a few years ago, we quickly realized how the vendor selection process works in the minds […]

What types of service does Rapidus provide?

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We have 3 tiers for delivery service. Delivery service Same-day The item can be picked up and delivered anytime between 9 am and the end of the day.  Basically, the more time we have to plan the delivery for, the cheaper price you get. Don’t have the full day, but still want to get cheaper pricing? No problem. Specify the earliest pickup time, and select same-day service, and Rapidus will automatically discount your delivery. Regular Typically delivery within 2-4 hours from the pickup time, of course, contingent on destination. For short-haul, it is never more than 2-4 hours once the item has been picked up, and you can specify any pickup time. Rush We’ll match you with the closest delivery partner to your pickup, he/she will pick up, […]

Would you like to receive more delivery requests in future?

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Rapidus got you covered and launched a Future Bookings service for courier delivery partners. We know that our delivery partners would love to receive as many deliveries to keep them busy, so here we go. How do you get started? First, go to https://www.rapidus.com/future-deliveries-announcement/ Make sure to use your registered email and password to login. If you get an error, you are most likely using the wrong email or password. Check your Rapidus Driver app Depending on your current status, location, and other factors, you might need to launch your Rapidus Driver app on your mobile device. Once done, click on the Refresh button or reload the page again. Important to remember Clicking on “I can deliver” does not guarantee you will receive the delivery. You will be […]

Rapidus Slack App

Fast, Affordable and Professional B2B Local Delivery – Rapidus – Now Seamlessly Integrated With Slack Workspace

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‘Rapidus’ Forms Strategic Partnership With ‘Slack’ – Fast, Affordable and Professional B2B Local Delivery Technology Now Seamlessly Integrated With Slack Workspace to Help Companies Overcome Pandemic Delivery Challenges Rapidus (https://www.rapidus.com/) recently announced a strategic partnership with communication hub, Slack, to provide same-day local delivery service for over 12 million Slack business users. Accessed directly from the Slack Workspace, Rapidus offers integration without the need to use a separate app or Web service, empowering Slack users with convenient tools to fulfill their delivery needs despite the ongoing Covid-19 pandemic. Rapidus deliveries are available anywhere in California; Colorado; Seattle, Washington; Dallas, Texas; and Chicago, Illinois; with new service areas added regularly. Featuring instant quotes, one-hour, and same-day service with digitally tracked drivers, Rapidus represents the power of tech leveraged to […]

AI-based local deliveries optimization

Rapidus Launches New AI-Powered Service that Optimizes Logistics of Last-Mile Delivery

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With a goal to improve logistics of one-hour and same-day local delivery, Rapidus, a leading B2B local delivery marketplace, recently launched an AI-powered service that can predict the future time and location of new deliveries. The new technology helps decrease time to pick up, increasing delivering partners’ density in heavy-demand areas and minimizing the cost of delivery for shippers. It also enables e-commerce businesses and retail distribution centers to benefit from the most cost- and time-effective deliveries, and provides logistics analysis for cost estimates, route planning and distribution optimization for warehouses and hub placements. Rapidus’s AI-powered service is the first to provide such logistics insights to SMB and mid-sector businesses with smaller delivery volumes, who couldn’t benefit from low-cost local deliveries previously, but were forced in to the […]

Rapidus Local Delivery

Where Are The Best New Local Deliveries?

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Rapidus launches a new service for delivery partners to find the best location and time to receive more local deliveries requests. We’re using thousands of data points, over 5 years’ worth of history, and information about delivery requests scheduled in advance to show the “heatmap” of time and locations. How To Find New Local Deliveries? First of all, you need to join the Rapidus marketplace – a one-hour and same-day local delivery for businesses – as a delivery partner. Click here to submit your application. Go to Settings You may also go to your Driver’s account, if you are using a computer, by clicking on https://delivery.rapidus.com/driver/account Select “When and where are the most deliveries?” Type In The Address Select Date And Time Check Out Highlighted Areas We hope […]

Local Courier Delivery

Couriers: Price Shopping Or Value Shipping?

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Decision biases are ingrained in most of us. Behavioral science research finds that we tend to focus more intently on the first piece of information presented to us and prioritize price over value. This line of thinking is also evident when choosing a local delivery service. Low-cost may come at a high price A low-cost strategy is leveraged by businesses across industries and niches. However, it is difficult for businesses to compete on price and assure quality or invest in innovation. A lack of sufficient quality assurance or innovation can diminish the value proposition. Have many deliveries going out in a month or during certain times of the year? Wish to maintain a long-term relationship with your courier? Considering value over dollar savings can be beneficial. Say JR […]

Rapidus - "Uber" for Courier Delivery

Traditional Delivery Services are in a Flux and Uberization of Delivery

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The package delivery industry finds itself in interesting times. On the one hand, it is being disrupted by crowd-shippers and new B2B marketplaces connecting business shippers with delivery partners. On the other, dominant players like FedEx and UPS are facing the heat in local delivery as they race to boost B2C and B2B volumes. Traditional delivery models FedEx has carved a niche in express, long-haul deliveries. Online purchases are reliant on local and regional deliveries. For online sellers, long-distance deliveries can be costly, not to mention, a time-consuming affair. Ecommerce relies on short-distance delivery, which isn’t exactly FedEx’s strength. Here, UPS does a better job as small package delivery is its core business. A huge selling point of online merchants is their ability to deliver goods as quickly […]

3 Things You Need to Know About ‘Last-Mile’ Struggles and Gains

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After months of speculation, Uber revealed in July that it had acquired on-demand delivery platform Postmates in a $2.65 billion deal. The news comes as another industry player, same-day delivery service Deliv, winds down operations after an eight-year stint. Deliv, currently in the process of selling technology assets to Target, has raised over $80 million in venture capital funding. The company’s aggressive focus on enterprise deals – $5 deliveries from thousands of retail stores – made cost optimization challenging. Low-priced, high-volume, and low-density delivery commitments can make cost minimization difficult and erode profits. Postmates reached a $2.4 billion valuation last year after raising $225 million in new capital. From being a ‘jack of all trades’, even offering IKEA and DIY product deliveries at one point, the company sharpened […]

Popular Local Delivery Service ‘Rapidus’ Partners with Shopify to Launch New Services for Shopify Merchants – Instant Quotes and Guaranteed Delivery Service

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One-hour and same-day delivery marketplace for businesses, Rapidus (https://www.rapidus.com/), recently announced a beneficial partnership with Shopify that includes the convenient last-mile delivery-solutions app for use by Shopify business. Rapidus is a leader of innovative B2B delivery solutions, matching business customers with professional delivery partners and providing fast, trackable, convenient, and guaranteed deliveries across California, Colorado, Washington, and Texas, with growing areas in Georgia, Florida, and Oregon. Rapidus provides one-hour and same-day, last-mile delivery for a wide variety of industries and already has a strong footprint with many mid-market companies. “We’re excited and happy to announce our mutual partnership with Shopify,” said Rapidus CEO, Olexandr Prokhorenko. “It makes perfect sense, considering the strong e-commerce demand lately for professional and cost-effective local delivery services – which has always been our […]