Tag: courier

Rapidus Adds Customer-Service Satisfaction (CSAT) Tools to Last-Mile Delivery App

Posted Inna

Helping Businesses Secure and Maintain Impeccable Reputations with Valuable CSAT Data Collection Rapidus (http://www.rapidus.com/) announced a newly integrated CSAT function that allows end-customers to offer a wide variety of feedback responses and comments based on the overall delivery experience. Rapidus can then leverage these CSAT reports to help guide the evolution of its services in tandem with customer needs while also providing valuable feedback to each business client who uses the Rapidus service. Rapidus is a leader of innovative B2B delivery solutions, matching business customers with excess cargo capacity and providing fast, trackable, convenient, and guaranteed 24/7 deliveries across California, Colorado, Washington, Texas, and Illinois. “After stepping into the e-commerce space just a few years ago, we quickly realized how the vendor selection process works in the minds […]

AI-based local deliveries optimization

Rapidus Launches New AI-Powered Service that Optimizes Logistics of Last-Mile Delivery

Posted Alex

With a goal to improve logistics of one-hour and same-day local delivery, Rapidus, a leading B2B local delivery marketplace, recently launched an AI-powered service that can predict the future time and location of new deliveries. The new technology helps decrease time to pick up, increasing delivering partners’ density in heavy-demand areas and minimizing the cost of delivery for shippers. It also enables e-commerce businesses and retail distribution centers to benefit from the most cost- and time-effective deliveries, and provides logistics analysis for cost estimates, route planning and distribution optimization for warehouses and hub placements. Rapidus’s AI-powered service is the first to provide such logistics insights to SMB and mid-sector businesses with smaller delivery volumes, who couldn’t benefit from low-cost local deliveries previously, but were forced in to the […]

Local Courier Delivery

Couriers: Price Shopping Or Value Shipping?

Posted Inna

Decision biases are ingrained in most of us. Behavioral science research finds that we tend to focus more intently on the first piece of information presented to us and prioritize price over value. This line of thinking is also evident when choosing a local delivery service. Low-cost may come at a high price A low-cost strategy is leveraged by businesses across industries and niches. However, it is difficult for businesses to compete on price and assure quality or invest in innovation. A lack of sufficient quality assurance or innovation can diminish the value proposition. Have many deliveries going out in a month or during certain times of the year? Wish to maintain a long-term relationship with your courier? Considering value over dollar savings can be beneficial. Say JR […]